Property Administrator

Compensation: $40,000–$50,000 annually, including performance incentives

Job Type: Full-Time

Work Location: In-Person | Columbia, SC

Schedule: Monday–Friday, with occasional overtime

Employment Classification: Nonexempt

About the Opportunity

Are you a proactive problem-solver who takes initiative, enjoys helping people, and wants to build a rewarding career?

Real Property Management Midlands is seeking a motivated, resourceful, and customer-focused Property Administrator to join our team.

We're not simply looking for someone to complete administrative tasks. We're looking for someone who takes ownership of their responsibilities, identifies opportunities for improvement, and isn't afraid to suggest a better way of doing things.

As a residential property management company serving the Columbia, South Carolina area, we pride ourselves on delivering exceptional customer service, maintaining efficient operations, and helping property owners maximize the value of their investments.

We provide comprehensive training, established operating procedures, and technology-driven systems to help our employees succeed.

Previous property management experience is preferred but not required. We're more interested in finding the right person with the initiative, accountability, and potential to grow with our company.

Primary Responsibilities

1. Leasing and Vacancy Management

Help maximize rental property occupancy by actively coordinating the leasing process and ensuring prospective tenants receive prompt, professional service.

Key responsibilities include:

• Responding to prospective tenant inquiries and facilitating the rental application process.
• Coordinating property showings, application processing, and leasing activities.
• Monitoring vacant properties and proactively identifying opportunities to reduce vacancy periods.
• Following up with prospective tenants and applicants to facilitate timely leasing decisions.
• Identifying and addressing obstacles that delay the leasing process.
• Maintaining accurate leasing records and ensuring established procedures are followed.

Leasing performance is a primary component of the position's quarterly performance incentive program.

2. Property Owner Relations and Administrative Support

Serve as a primary point of contact for property owners, providing professional, responsive, and accurate communication.

Key responsibilities include:

• Responding to owner inquiries regarding financial statements, rental payments, tenant delinquencies, and lease renewals.
• Providing timely updates regarding property-related matters.
• Investigating and resolving routine owner concerns independently whenever possible.
• Coordinating with internal team members to obtain information and resolve customer inquiries.
• Escalating matters requiring management approval or additional expertise.
• Maintaining accurate property records and supporting general administrative operations.

Our goal is to provide property owners with confidence that their investments are being professionally managed and their concerns are receiving appropriate attention.

3. Property Management Operations and Workflow Coordination

Support the efficient operation of our property management portfolio by executing and monitoring established business processes.

Key responsibilities include:

• Managing assigned tasks and workflows using LeadSimple, AppFolio, and other company systems.
• Coordinating administrative activities related to tenant onboarding, lease renewals, move-outs, and property evaluations.
• Monitoring deadlines and ensuring assigned responsibilities are completed accurately and on time.
• Identifying operational issues and taking appropriate steps to resolve them.
• Collaborating with team members to ensure smooth communication and workflow execution.
• Recommending improvements to existing processes and procedures.
• Taking ownership of problems and escalating issues appropriately when additional authority or assistance is required.

We believe employees should be empowered to solve problems, exercise sound judgment, and contribute ideas that improve our business.

4. Property Visits & Field Responsibilities

Travel to properties and other locations throughout the Columbia metropolitan area to support leasing and property management operations.

Key responsibilities include:

• Conducting property showings for prospective tenants.
• Visiting vacant properties to take marketing photographs and assist with preparing rental listings.
• Delivering documents to courts, attorneys, and other parties in connection with evictions and legal proceedings.
• Performing property evaluations and documenting property conditions as assigned.
• Completing other property-related errands and field assignments as needed.

Transportation Requirements: Candidates must possess a valid driver's license, have reliable transportation, and be willing to use their personal vehicle for authorized business travel.

Transportation Assistance: Real Property Management Midlands provides a $125 monthly gas card to help offset business-related transportation expenses.

What We're Looking For

The ideal candidate is someone who demonstrates the following qualities:

Initiative: You recognize what needs to be done and take action without waiting to be told.

Accountability: You take ownership of your responsibilities, follow through on commitments, and hold yourself to high standards.

Problem-Solving: You investigate challenges, evaluate available options, and work toward practical solutions.

Communication: You communicate clearly, professionally, and confidently with customers, coworkers, and management.

Leadership Potential: You demonstrate maturity, sound judgment, and an interest in taking on greater responsibilities.

Adaptability: You're comfortable learning new technology, following established procedures, and adjusting to changing priorities.

Continuous Improvement: You're willing to respectfully challenge existing approaches and recommend better solutions.

Customer Service: You genuinely enjoy helping people and understand the importance of providing a positive customer experience.

Qualifications

Preferred Qualifications:

• Previous experience in property management, administrative support, customer service, or a related field.
• Experience working in a professional office environment.
• Familiarity with property management software or customer relationship management systems.
• Experience managing multiple responsibilities and deadlines.

Required Qualifications:

• Strong written and verbal communication skills.
• Proficiency with computers, email, and common business applications.
• Ability to learn and effectively utilize new software and technology.
• Strong organizational and time management skills.
• Ability to work independently while following established procedures.
• Sound judgment and a willingness to take responsibility for assigned work.
• Professional demeanor and commitment to excellent customer service.

A college degree is not required.

We welcome candidates with transferable skills and a demonstrated willingness to learn, even if they have no previous property management experience.

Compensation & Performance Incentives

We believe employees should be rewarded for their contributions and performance.

This position offers:

• Target annual base earnings: Approximately $40,000.
• Quarterly performance incentives: Up to $2,500 per quarter.
• Annual incentive opportunity: Up to $10,000.
• Target total annual compensation: $50,000.

Our quarterly incentive program is based on clearly defined, achievable performance objectives.

Employees who consistently meet established expectations have a realistic opportunity to earn the full $50,000 in annual compensation.

The position is nonexempt, and all hours worked, including applicable overtime, will be compensated in accordance with wage and hour requirements.

Career Growth & Advancement

We're looking for someone who wants more than just a job. We're seeking an ambitious professional interested in building a long-term career in property management.

At Real Property Management Midlands, we believe in developing talent from within.

This position offers hands-on training, professional development, and opportunities to advance into property management leadership.

As you demonstrate initiative, accountability, sound judgment, and the ability to manage increasingly complex responsibilities, you'll have opportunities to take on greater decision-making authority and leadership responsibilities.

Our goal is to develop capable professionals who can eventually oversee property management operations, manage customer relationships, and lead team members.

Advancement is based on individual performance, demonstrated capabilities, and company needs—not tenure alone.

Work Environment & Schedule

This is a full-time, in-office position at our Columbia, South Carolina location.

The standard workweek consists of 40 hours, with occasional overtime as business needs require.

We value work-life balance and strive to maintain a professional environment where employees can succeed without unnecessary demands on their personal time.

Occasionally, brief after-hours communication may be necessary to address urgent operational matters. Employees are expected to make reasonable efforts to assist with genuinely time-sensitive issues, and all compensable work time must be accurately recorded.

Why Join Real Property Management Midlands?

At Real Property Management Midlands, you'll have the opportunity to build valuable professional skills while contributing to a growing business.

We offer:

• Competitive compensation with meaningful performance-based earning potential.
• Comprehensive training and established systems designed to support your success.
• Opportunities for professional growth and advancement into management.
• A collaborative, technology-driven work environment.
• A company culture that values initiative, accountability, and continuous improvement.
• The opportunity to make a measurable impact on business performance and customer satisfaction.

If you're a motivated self-starter who enjoys solving problems, takes pride in delivering excellent service, and wants an opportunity to grow professionally, we'd love to hear from you.

Apply today to join the Real Property Management Midlands team.