Live Onsite Community Manager (Bilingual: English/Spanish)

Onsite Community Manager (Bilingual: English/Spanish)

Location: Reno, NV Two multifamily properties (approximately 150 units total)

Enjoy the unique benefit of complimentary onsite housing in a spacious 2-bedroom, 2-bathroom

townhome (valued at $1,950/month; utilities not included). This is a fantastic opportunity to live where you work while making a positive impact on your community.

We are seeking a dedicated, bilingual Onsite Community Manager to oversee operations at two multifamily properties. This is a full-time, 40-hour-per-week position for an organized and proactive leader to foster exceptional living experiences for our residents while managing day-to-day operations.

Key Responsibilities

Administrative Support:

- Work closely with the corporate team and Regional Manager to create a professional, well-functioning team.

- Conduct regular property inspections, including common areas, units, and grounds.

- Ensure seamless move-in and move-out processes, including detailed apartment inspections.

- Submit payroll and ensure team members are aligned with company policies.

Financial Oversight:

- Ensure timely rent collection, handle delinquent accounts, and oversee eviction proceedings as

necessary.

- Manage property budgets, financial reporting, and expense tracking to maximize income and

minimize costs.

- Make recommendations for capital improvements and repairs.

Leasing & Marketing:

- Promote apartments through tours, phone inquiries, and online platforms.

- Analyze market trends and monitor competitive properties to maintain a strong market position (market survey).

- Oversee timely lease renewals and implement resident retention programs.

- Ensure accurate completion of lease documents, resident applications, and financial records.

Leadership:

- Train, coach, and supervise the part-time Assistant Manager and onsite maintenance staff.

- Lead staff meetings and provide clear direction to ensure exceptional service delivery.

- Handle hiring, training, and performance evaluations for onsite team members.

Customer Service:

- Maintain high standards of resident satisfaction by responding promptly to service requests and

concerns.

- Foster positive relationships with residents, ensuring a clean, safe, and well-maintained

community.

- Manage security deposit dispositions and move-out procedures efficiently.

What You'll Bring:

- Bilingual proficiency in English and Spanish is required.

- Prior property management experience, preferably in multifamily residential communities (3+ years in a similar role).

- Strong leadership, communication, and organizational skills.

- Proficiency with property management software (e.g., Yardi, AppFolio) and Microsoft Office Suite.

- Reliable transportation, a valid driver's license, and auto insurance for occasional travel.

What We Offer:

- Complimentary onsite 2-bedroom, 2-bathroom townhome housing (valued at $1,950/month; utilities

not included).

- Competitive hourly pay: $18-$22/hour based on experience, when factoring in free rent ($30-34/hour).

- Quarterly bonuses and year-end performance-based bonuses.

- Comprehensive medical, dental, and vision benefits.

- Paid time off, including holidays and vacation days (after 6 months probationary period).

- Professional development opportunities and a supportive, team-oriented environment.

Who You Are:

- Organized and detail-oriented.

- Proactive and able to take ownership of tasks and projects.

- Committed to providing excellent customer service.

- Tech-savvy and comfortable with property management systems and tools.

This role is ideal for someone who is growth-oriented, proactive, and focused on delivering

exceptional resident experiences.

We are an equal opportunity employer committed to diversity and inclusion.