General Manager

Are you an experienced leader who loves taking a team to the next level? Do you take pride in your ability to resolve problems and improve efficiency? Are you looking for an opportunity to run something of your own and show what you are capable of? 

Real Property Management has the perfect role for you as a General Manager. You will be responsible for overseeing the day-to-day operations of the business, including managing personnel, ensuring customer satisfaction, and being accountable for key performance indicators. 

If you are a driven leader with a passion for excellence, are seeking a position with flexibility and responsibility, we want you to join our collaborative team! 

Why You’ll Want to Join Our Team as a General Manager 

At Real Property Management, you are a part of a growing team. In fact, we grew 50% year over year in 2024 and intend to do the same in 2025. As the General Manager, you are responsible for leading and growing that team. You will have a command of all we offer, a deep appreciation for the value we provide to our clients, and a pride for the organization you manage. 

We provide training in all things property management and customer service, but we expect you to bring the drive, the hustle, and the focus to run the organization semi-autonomously. 

Our focus is on building a top performing organization ot talented people, not just managing a profitable organization. We want our team members to thrive, our residents to love where they live and our owners to enjoy a successful investment. You will manage the team to ensure those outcomes are achieved. 

Your Responsibilities as a General Manager 

• Manage Performance - As the head of operations, you will be responsible for overseeing the team, including setting key performance indicators and managing the team to achieve them. 
• Personnel Development - You will help determine who to hire, and you will coach and mentor team members to higher levels of performance. 
• The Buck Stops With You - You will be responsible for handling issues with team members, customers, and owners if they cannot be addressed by the team. 
• Process Improvements - You will find opportunities to improve the business protocols to deliver greater employee and customer satisfaction. 
• Maintenance Performance - You will be responsible for vendor management and ensuring that they are performing to our standards. 

To Be Successful in this Role 

• You view every interaction as an opportunity to grow relationships. 
• You’re willing to learn everything you can about property management and the full process of how we do it at Real Property Management. 
• You enjoy leading a team, solving problems, and helping an organization become great.  
• You are patient with customers and team members, and willing to take time to explain things in terms they can understand. 
• You are diligent about managing to specified standards and practices. 
• You are capable of prioritizing and reprioritizing when circumstances shift. 
• You are great with written and verbal communication, and you easily build rapport. 
• Familiarity and prior experience with property management and leasing are a plus!  

Job Requirements for the General Manager Position 

Preferred experience for the position includes: 

• Demonstrated experience in managing a team. 
• Proficient with learning software systems. 
• Competency in navigating and managing to a profit & loss (P&L) statement. 
• Experience in customer relationship management. 
• Some college preferred but required for exceptional candidates. 

Benefits & Pay 

Compensation for the General Manager position is a base pay of $75,000-$90,000 based on skills and experience plus an incentive structure based on labor efficiency ratio, kpi's and company profit. 

• Nice Healthcare
• Profit Sharing
• Paid Time Off

If you are passionate about helping people find a home and working as part of a dynamic team, this is the role for you! Apply today!