Assistant Property Manager

Assistant Property Manager

RPM Today

Location: In-Office – Puyallup, WA

Employment Type: Full-Time

Pay Range: $22–$25 per hour (based on experience)

About RPM Today

RPM Today is a fast-growing established property management company committed to delivering exceptional service to residents and property owners. We believe strong relationships, clear communication, and proactive management are the foundation of great communities. We are seeking an ambitious Assistant Property Manager who is eager to build a long-term career in property management.

Position Overview

The Assistant Property Manager plays a key role in supporting daily property operations, with a strong focus on resident relations and customer service. This role is ideal for someone who is motivated, organized, and people-focused, and who wants to grow within the company.

Key Responsibilities

Resident Relations & Customer Service

• Serve as a primary point of contact for residents via phone, email, and property management software
• Respond promptly and professionally to resident questions, requests, and concerns
• Coordinate maintenance requests with vendors and follow up to ensure resolution and satisfaction
• Assist with resident move-ins and move-outs, including communication and documentation
• Enforce community rules and HOA policies in a respectful, service-oriented manner
• Help resolve resident issues while maintaining positive relationships

Property Operations Support

• Assist Property Managers with daily operational tasks
• Maintain accurate resident records, leases, and documentation
• Support rent collection efforts and follow up on outstanding balances as needed
• Assist with lease renewals, notices, and general administrative duties
• Coordinate vendor access, inspections, and property-related appointments

Communication & Organization

• Maintain clear and professional communication with residents, owners, vendors, and internal team members
• Track tasks, follow-ups, and deadlines to ensure efficient operations
• Document interactions and updates accurately in management systems

Growth & Development

• Learn all aspects of residential property management with opportunities to advance into a Property Manager role
• Participate in ongoing training and contribute to process improvements
• Take initiative to enhance the resident experience and internal workflows

Qualifications

• Strong customer service skills and professional communication style
• Highly organized, detail-oriented, and able to multitask effectively
• Ambitious, motivated, and interested in building a long-term career
• Comfortable handling sensitive situations with professionalism and empathy
• Basic computer proficiency and ability to learn new software
• Property management or customer service experience is a plus, but not required

Compensation, Benefits & Perks

• Hourly pay of $22–$25, depending on experience
• Medical and dental insurance available after 90 days
• IRA retirement plan available after one year of employment
• Accrue paid time off at a rate of 10 days per year
• Use of company vehicles during work hours
• Company-provided laptop and phone
• YMCA membership provided after 90 days
• Consistent schedule: Monday–Friday, 9:00 AM to 4:30 PM, with a 30-minute lunch break

How to Apply

If you are customer-focused, ambitious, and ready to grow your career in property management, we would love to hear from you. Please submit your resume along with a brief introduction explaining your interest in joining RPM Today.

Applications submitted without a resume will not be considered. Equal Opportunity Employer.