Administrative Assistant Real Property Management Wake County
Administrative Assistant
Location: Cary, NC (In-Office)
Hours: Monday–Thursday, 8:00 AM – 5:00 PM | Friday, 8:00 AM – 4:00 PM
Company: Real Property Management Wake County
About Us:
At Real Property Management Wake County, we provide full-service residential property management with a commitment to top-tier service, integrity, and efficiency. Our team is passionate about simplifying the lives of property owners and creating great rental experiences for residents. We’re looking for a sharp, organized, and proactive Administrative Assistant to join our Cary-based office.
Position Summary:
The Admin is a critical team player who keeps our office operations running smoothly and helps ensure exceptional resident and client service. You’ll be the front-line contact for residents, support property onboarding, and assist the Property Manager and Business Development Manager with a variety of office and coordination tasks. This is an in-office role.
The Position:
- Act as the primary point of contact for residents: answering calls, resolving resident issues, and escalating when necessary.
- Manage keys/garage door openers/pool passes for all properties.
- Print, organize, and distribute marketing materials as needed.
- Order and organize office supplies and maintain an efficient and clean office environment.
- Handle incoming calls and emails, providing timely and professional responses.
- Take down and input new owner information into the CRM system.
- Input new properties and ownership details as part of the onboarding process.
- Support the Property Manager and Business Development Manager in daily tasks and problem-solving.
- Maintain and update internal records, spreadsheets, and filing systems.
- Schedule appointments, inspections, and contractor services as needed.
- Handle general administrative tasks, including scanning, filing, and document preparation.
Desired Skills and Competencies:
- Valid Driver’s License and reliable transportation.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint,Teams).
- Excellent problem-solving skills and the ability to adapt to changing situations.
- Outstanding customer service and communication skills (verbal and written).
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Comfortable working independently and as part of a team.
- Experience in property management, real estate, or a customer-facing administrative role is a plus.
- Familiarity with property management software or CRMs is a bonus (e.g., AppFolio, Buildium, or similar).
Compensation & Benefit Highlights:
- Annualized compensation range based on experience: $46,000-$48,000
- Health, Dental, and Vision Insurance benefits with employer contribution
- Paid time off and holidays after 90 days.
- Retirement plan with an employer match after one year
